madhumatka
madhumatka
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This app is available for your device
madhumatka
This app is available for your device
Contact
+91 3979016812
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the madhumatka?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To send an OTP, you need to ensure you have a stable internet connection and a strong signal. If you don't receive the OTP after waiting, you can try clicking "send OTP" again or reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active number. If it has changed, submit your updated KYC (Know Your Customer) details to the customer support via email to facilitate the transfer of your account. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems. This should resolve any issues and provide a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the madhumatka?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, not for bonus collected amounts. Users can redeem their earned gaming rewards as cash.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in this app, including saving your Aadhar card, UPI, and bank details. This is a mandatory step.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, down from 30 minutes. However, occasional payment delays can occur, requiring users to wait up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by others. Any winnings earned with the bonus funds can be withdrawn. The bonus itself is non-withdrawable, but earnings from it are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in your settings to see if the withdrawal request is failing. If the transaction doesn't process within 24 hours, the funds will be added to your wallet account. If you still encounter issues, you can contact their care centre for assistance.
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